Privacy Policy

77pkr is an internationally licensed online casino and sports betting platform operating under the brand name "77pkr" and accessible at 77pkr.vip. We serve players across Pakistan, including Karachi, Lahore, Islamabad, Faisalabad, Rawalpindi, and all other cities and towns throughout the country.

For the purposes of this Privacy Policy, "77pkr", "we", "us", and "our" refer to the legal entity that operates the 77pkr platform and holds the relevant international gaming licence under which our services are provided. "You" and "your" refer to any individual who accesses, registers on, or uses the 77pkr platform in any capacity.

77pkr acts as the data controller in respect of all personal data collected through the platform. This means we are responsible for determining the purposes and means by which your personal data is processed. Where we engage third-party processors — such as payment service providers or KYC verification platforms — they act strictly on our instructions and under appropriate data processing agreements.

77pkr collects personal data in several categories depending on the nature of your interaction with the platform. The following table summarises the categories of data we collect and the context in which each category arises:

We do not intentionally collect special category data (such as health information, religious beliefs, or political opinions) unless you voluntarily provide it in the context of a responsible gaming support request, in which case it is handled with the highest level of sensitivity and restricted access.

77pkr collects your personal data through the following channels:

• Direct Interaction: When you register an account, complete KYC verification, make a deposit or withdrawal, contact our support team, or use any interactive feature of the 77pkr platform, you directly provide us with personal data.
• Automated Technical Collection: When you visit the 77pkr website or use the platform, our servers automatically collect technical data including your IP address, device identifiers, browser fingerprint, and session activity logs. This data is collected through server logs, cookies, and similar technologies.
• Payment Processors: When you make a payment using JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, Raast, Visa, or Mastercard, our payment processing partners share necessary transaction confirmation data with 77pkr to allow us to credit your account and maintain accurate financial records.
• KYC Verification Partners: Where 77pkr uses a third-party identity verification service to authenticate your documents, that service will share verification outcome data with 77pkr. Your raw document scans are transmitted securely and are subject to the verification partner's own privacy policy in addition to this one.
• Fraud Prevention Services: 77pkr uses automated risk-scoring systems that may cross-reference your registration data against fraud indicator databases to protect both the platform and legitimate players.

77pkr processes your personal data for the following specific purposes. We do not use your data for any purpose that falls outside this list without first notifying you and, where required by law, obtaining your explicit consent.

• Account Registration & Management: To create and maintain your 77pkr account, verify your identity, and manage your player profile including preferences and communication settings.
• Age Verification: To confirm that you are 21 years of age or older before permitting access to real-money gaming features. This is a strict legal and licensing obligation.
• Payment Processing: To process deposits, verify payment method ownership, execute withdrawal requests, and maintain accurate PKR transaction records.
• Anti-Money Laundering (AML) Compliance: To monitor transaction patterns, conduct enhanced due diligence where required, and fulfil our obligations under applicable AML regulations and our gaming licence conditions.
• Fraud Prevention: To detect, investigate, and prevent fraudulent activity, bonus abuse, multi-accounting, and other prohibited conduct as defined in our Terms & Conditions.
• Customer Support: To respond to your queries, resolve disputes, process complaints, and provide responsible gaming support when requested.
• Platform Improvement: To analyse usage patterns, identify technical issues, optimise the user experience, and develop new features based on how players interact with 77pkr.
• Responsible Gaming: To administer self-exclusion arrangements, deposit limits, cooling-off periods, and other responsible gaming tools. This includes honouring self-exclusion requests and preventing excluded players from accessing real-money features.
• Marketing Communications: To send you promotional offers, bonus announcements, and platform updates — but only where you have opted in to receive such communications. You may opt out at any time.
• Legal & Regulatory Compliance: To comply with our gaming licence conditions, respond to lawful requests from regulatory authorities, and fulfil our record-keeping obligations.

For each purpose for which 77pkr processes your personal data, we rely on one or more of the following legal bases:

• Contractual Necessity: Processing that is necessary to perform the contract we have with you as a registered 77pkr player — including account management, payment processing, and game delivery.
• Legal Obligation: Processing that is required in order to comply with our legal and regulatory obligations — including KYC verification, AML monitoring, age verification, and compliance with licensing authority requirements.
• Legitimate Interests: Processing that is necessary for 77pkr's legitimate business interests, including fraud prevention, platform security, and internal analytics — provided those interests are not overridden by your privacy rights.
• Consent: Processing for which we rely on your freely given, informed, and specific consent — primarily marketing communications. You may withdraw your consent at any time by contacting support or updating your communication preferences in your account settings.

Where we rely on legitimate interests as our legal basis, we conduct an internal balancing assessment to confirm that our interests do not outweigh your fundamental rights and freedoms. If you wish to receive more information about any such assessment, please contact us at [email protected].

77pkr does not sell, rent, or trade your personal data to any third party. We share your data only in the following limited and controlled circumstances:

• Payment Service Providers: JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, Raast, and card payment processors receive the minimum data necessary to process your transactions. Each provider is bound by their own regulatory obligations and by data processing agreements with 77pkr.
• KYC & Identity Verification Partners: Third-party identity verification platforms receive your KYC documents solely for the purpose of confirming your identity and age. They are prohibited from using your data for any other purpose.
• Fraud Prevention & AML Platforms: Automated fraud scoring and AML screening services may receive anonymised or pseudonymised transaction data to generate risk scores. These services operate under strict data processing agreements.
• Game Software Providers: Where 77pkr offers games provided by third-party studios, those providers' game servers receive the minimum data required to run the game session — typically a session token and stake amount. No personally identifiable information is shared with game studios beyond what is technically essential.
• Regulatory & Law Enforcement Authorities: 77pkr will disclose personal data to licensing authorities, financial intelligence units, or law enforcement agencies where required to do so by law or by our licensing conditions. We will notify affected players of such disclosures where we are legally permitted to do so.
• Professional Advisers: Lawyers, auditors, and insurers acting in a professional capacity may access limited personal data where necessary to provide their services to 77pkr, subject to strict confidentiality obligations.

As an internationally licensed gaming platform, 77pkr's infrastructure and service providers may be located in jurisdictions outside of Pakistan. When your personal data is transferred to or accessed from a country other than your country of residence, 77pkr takes appropriate measures to ensure that your data remains protected to a standard that is consistent with this Privacy Policy.

Such measures include:

• Entering into data processing agreements with international service providers that incorporate appropriate data protection clauses.
• Conducting transfer impact assessments where required to evaluate the risk level of cross-border data flows.
• Ensuring that recipients of international transfers are subject to adequate data protection frameworks in their respective jurisdictions, or are contractually bound to equivalent standards.

If you have questions about the specific safeguards applied to any international transfer of your personal data, you are welcome to contact 77pkr at [email protected] and we will provide the relevant information within 30 days.

77pkr uses cookies and similar tracking technologies on the platform. Cookies are small text files stored on your device that help us deliver a functional and personalised experience. The following categories of cookies are used by 77pkr:

77pkr does not use third-party advertising cookies or any tracking technology that serves the purpose of building a profile of your interests for external marketing purposes. You can manage cookie settings through your browser's privacy controls. Please note that disabling strictly necessary cookies will prevent you from logging in and using core 77pkr platform features.

77pkr retains personal data for as long as is necessary to fulfil the purposes for which it was collected, subject to any longer retention periods required by our licensing authority, applicable law, or legitimate dispute resolution needs. The following general retention principles apply:

• Active Account Data: Data associated with your active 77pkr account is retained for as long as your account remains open. This includes identity data, contact data, and transaction history.
• KYC & AML Records: Identity verification documents and AML monitoring records are retained for a minimum of five years from the date of the last transaction on your account, in accordance with standard licensing authority requirements. This retention period applies even after account closure.
• Financial Transaction Records: Full records of all deposits and withdrawals are retained for a minimum of five years from the date of each transaction.
• Responsible Gaming Records: Self-exclusion records, deposit limit histories, and cooling-off period records are retained for a minimum of seven years to prevent excluded players from circumventing their exclusions by re-registering after a data deletion event.
• Support Communications: Customer support correspondence is retained for three years from the date of last interaction, to support dispute resolution.
• Marketing Consent Records: Records of your marketing consent status are retained for as long as necessary to demonstrate compliance, plus an additional two years.

When personal data is no longer required for any lawful purpose, 77pkr securely deletes or anonymises it in accordance with our internal data destruction procedures. Anonymised data that cannot be re-linked to an individual may be retained indefinitely for aggregated analytics purposes.

77pkr implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, alteration, or destruction. These measures include:

• Encryption in Transit: All data transmitted between your device and 77pkr's servers is encrypted using TLS 1.2 or higher. This protects your login credentials, payment details, and personal information from interception during transmission.
• Encryption at Rest: Sensitive data categories — including KYC documents, financial records, and authentication credentials — are encrypted at rest using AES-256 or equivalent standards.
• Access Controls: Access to personal data within 77pkr's systems is restricted on a strict need-to-know basis. Each member of staff with authorised access is subject to confidentiality obligations and regular security training.
• Two-Factor Authentication: 77pkr's internal administrative systems require multi-factor authentication for all personnel with access to player data environments.
• Penetration Testing: 77pkr conducts periodic security assessments, including vulnerability scanning and penetration testing, to identify and remediate weaknesses in the platform's security architecture.
• Incident Response: 77pkr maintains a documented data breach response procedure. In the event of a security incident that is likely to result in a high risk to your rights and freedoms, we will notify affected players without undue delay and take immediate remediation steps.

While 77pkr takes every reasonable precaution to safeguard your data, no online platform can guarantee absolute security against all possible threats. You are encouraged to use a strong, unique password for your 77pkr account and to enable two-factor authentication where available.

As a 77pkr player, you have the following rights in relation to your personal data. To exercise any of these rights, please contact us at [email protected] with your registered account username and a description of your request. We will respond within 30 days of receiving a verified request.

• Right of Access: You have the right to request a copy of the personal data 77pkr holds about you, along with information about how it is being processed.
• Right to Rectification: If any personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct or update it promptly.
• Right to Erasure: In certain circumstances, you have the right to request that 77pkr delete your personal data. This right is subject to limitations where retention is required by law — for example, KYC and AML records that must be kept for regulatory compliance cannot be deleted on request.
• Right to Restriction: You may request that 77pkr restrict the processing of your data in certain circumstances — for example, while a dispute about the accuracy of your data is being resolved.
• Right to Data Portability: Where processing is based on your consent or on a contract with you, and is carried out by automated means, you may request a copy of your data in a structured, commonly used, machine-readable format.
• Right to Object: You have the right to object to processing carried out on the basis of legitimate interests, including profiling. You also have an unconditional right to object to processing for direct marketing purposes at any time.
• Right to Withdraw Consent: Where 77pkr processes your data on the basis of your consent, you may withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

Please note that some of these rights are not absolute and may be subject to exemptions under applicable law. Where we are unable to fulfil a request in full, we will explain the reason clearly and advise you of any alternative steps available to you.

The 77pkr platform is strictly intended for adults aged 21 years or older. We do not knowingly collect personal data from any individual who is under the age of 21. Age verification is a mandatory step in the 77pkr registration and KYC process, and all accounts are required to pass identity and age confirmation before accessing real-money gaming features.

If 77pkr becomes aware that personal data has been collected from an individual who is under the age of 21, we will immediately suspend the relevant account, delete the personal data in question (subject to any AML retention obligations), and refund any deposits made, net of any applicable regulatory reporting requirements.

If you are a parent or guardian and believe that a minor in your care has registered an account on the 77pkr platform, please contact us immediately at [email protected]. We take underage gambling with the utmost seriousness and will investigate and act on all such reports without delay.

We strongly recommend that parents and guardians make use of parental control software to prevent minors from accessing online gaming and gambling platforms. Resources such as Net Nanny, Qustodio, and similar tools can help restrict access at the device level.

77pkr's responsible gaming tools involve the collection and processing of specific personal data. Understanding how this data is handled is important for all players who make use of these features.

When you set a deposit limit, activate a cooling-off period, or request a self-exclusion on 77pkr, we create a record of that instruction tied to your account. This record is:

• Stored securely and accessible only to authorised 77pkr responsible gaming staff.
• Used to enforce your chosen restrictions across the entire 77pkr platform, including any future accounts you may attempt to register using the same identity details.
• Retained for a minimum of seven years after the exclusion or restriction ends, to prevent circumvention through re-registration.
• Never shared with third parties for commercial purposes.

Self-exclusion data may be shared with our licensing authority's central self-exclusion register if such a register exists under our licensing framework, in order to prevent excluded players from accessing other licensed platforms. This sharing is a regulatory obligation and is carried out in the interest of player protection.

If you are experiencing difficulties with your gambling, we encourage you to visit our Responsible Gaming page for full information on the tools available to you, or to contact our support team directly at [email protected]. Our responsible gaming team treats all such enquiries with complete confidentiality.

77pkr reserves the right to update or amend this Privacy Policy at any time. Where changes are material — for example, where we introduce a new category of data collection, change our data sharing practices, or alter our retention periods — we will notify registered players via email and/or a prominent in-platform notification at least 7 days before the revised policy takes effect.

For minor or administrative amendments — such as corrections of typographical errors or clarifications that do not alter the substance of any data processing practice — 77pkr may update this policy without prior notice. The "Last Updated" date displayed at the top of this page will always reflect the date of the most recent revision.

Your continued use of the 77pkr platform following the effective date of any revised Privacy Policy constitutes your acceptance of the updated terms. If you do not agree with any revision to this policy, you are entitled to close your account and request deletion of your personal data (subject to applicable retention obligations) by contacting us at [email protected].

We encourage you to review this Privacy Policy periodically to stay informed about how 77pkr protects your personal data. All previous versions of this policy are archived and available upon request.

If you have any questions, concerns, or requests in relation to this Privacy Policy or the way 77pkr handles your personal data, please contact our Data Protection team using the details below. We are available 24 hours a day, 7 days a week.

• Email: [email protected]
• Subject Line: Please use "Privacy Policy Query" or "Data Request" to ensure your message is routed to the correct team.
• Response Time: We aim to acknowledge all privacy-related enquiries within 48 hours and to provide a substantive response within 30 days of receiving a verified request.
• Data Requests: When submitting a data access, rectification, or erasure request, please include your registered account username and a clear description of your request to help us process it as quickly as possible.
• Responsible Gaming Enquiries: For responsible gaming-related privacy matters, please visit our Responsible Gaming page or mention "Responsible Gaming" in your email subject line.

If you are not satisfied with 77pkr's response to your privacy concern, you have the right to escalate your complaint to the relevant regulatory or data protection authority in your jurisdiction. We will always provide guidance on how to do this if requested.